Shipping Policy
Shipping Policy
Effective Date: [Insert Date]
Website: www.oxiraethnics.com
Contact Email: contact@oxiraethnics.com
At Oxira Ethnics, we aim to deliver your orders quickly and safely. This Shipping Policy explains our dispatch and delivery process.
1. Dispatch Time
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Orders are usually dispatched within 1-2 business days after payment confirmation.
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You will receive a shipping confirmation email with tracking details once your order is dispatched.
2. Delivery Time
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Estimated delivery time is 3 to 8 business days depending on your city and location.
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Remote or rural areas may take slightly longer.
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We are not responsible for delays caused by courier companies or unforeseen events (e.g., natural disasters, strikes).
3. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
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Free shipping offers (if any) will be mentioned on our website.
4. Tracking Orders
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your shipment on the courier partner’s website using the provided tracking ID.
5. Incorrect Address
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Please ensure you provide the correct shipping address.
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We are not responsible for non-delivery due to incorrect or incomplete addresses provided by the customer.
6. Damaged Packages
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If you receive a damaged package, please take pictures and contact us immediately at contact@oxiraethnics.com within 24 hours of delivery.
7. International Shipping
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Currently, we only ship within India. International shipping options will be updated on our website when available.
8. Contact Us
For any questions related to shipping, please contact us:
📧 Email: contact@oxiraethnics.com